About Me

Computer Repair & Technology History

(January 1, 2009 - Current) Computer Support Specialist for Taylor PC Tech

(December 7, 2012 - Current) Outreach Center Technician / Student Services for WITC-Hayward Outreach Center

Information Technology College History

University of Wisconsin Stout

(January 21, 2018 - May 15, 2020) Received my Bachelor of Science degree in Information and Communication Technologies with a Minor in Web Technologies.

UW-Stout's Bachelor of Science degree in Information and Communication Technologies (ICT) provides a flexible program for technical college graduates to transfer credits, and working professionals to build upon their previous education. Our diverse curriculum, endorsed by UW-Stout's ICT industry advisory board, includes information technology (IT), telecommunication, management and business courses with emphases in: Networking, Media, Technical communications, Web management, Enterprise systems, Leadership development.

Wisconsin Indianhead Technical College

(August 25, 2008 - May 13, 2011) Received my Associate of Applied Science Degree for Information Technology - Computer Support Specialist.

WITC's Information Technology - Computer Support Specialist work with businesses and individuals to evaluate needs and choose and set up computer hardware and software. This program prepared me to install, upgrade, and troubleshoot a variety of computer hardware and software.

Course History

Spring 2020

DMT-485 Search Engine Optimization

DMT-475 Dynamic Web Technologies

Introductory Statistics

Human Biology

Fall 2019

INMGT-400 Organizational Leadership

ENGL-102 Composition 2

INMGT-365 Project Management

Summer 2019

BUINB-260 International Business

BUMKG-330 Principles of Marketing

Spring 2019

DMT-311 ICT Analytics

ICT-355 ICT Systems Analysis and Design

DMT-275 Web Production and Distribution

Fall 2018

ICT-255 Basic Data Concepts

PHIL-220 Multicultural Philosophy

ICT-305 Information Systems for Enterprise

Summer 2018

ICT-103 Info & comm Tech

Photo-130 Intro to Still & Moving Image Photography

Spring 2018

ICT-100 Intro to ICT (Information and Communications Technlolgies)

Spring 2011

Microsoft Word C

Job Quest

Spreadsheet Applications

Database (Advanced)

Case Projects in Information Systems

Fall 2010

Oral/Interpersonal Comm

Microsoft Word A

Microsoft Word B

Cisco Routing Protocols/Concep

Logic Structures

Database (Beginning)

Summer 2010

Written Communication

Accounting Principles

Spring 2010

CPR Health Care Provider-AHA

Web Authoring with HTML

Web Server

Information Security 1

Wireless LANs

Exchange Server

Fall 2009

NetWare LAN Administration

PC Troubleshooting/Upgrading

Advanced Microsoft LAN Admin


Summer 2009

Technical Reporting


Spring 2009

Hardware/Software Installation

Micro Operating Systems 2

Microsoft LAN Administration

Cisco 2

Intro to Psychology

Fall 2008

Micro Operating Systems 1

Computer and Internet Concepts

Cisco 1

CBRF First Aid and Choking

Intro to Ethics: Theory & App

College Technical Math 1A

Summer 2008

Fire Safety Trng-Comm-Based Residential


University of Wisconsin Stout
Bachelor of Science Degree in Information and Communication Technologies
Menomonie, Wisconsin | 5/15/2020

Wisconsin Indiandhead Technical College
Associate of Applied Science Degree in Information Technology - Computer Support Specialist
Rice Lake, Wisconsin | 5/13/2011


Microsoft Certifications

Microsoft Office Specialist - Access 2016

Microsoft Office Specialist - Excel 2016

Lenovo Certifications

Lenovo IdeaPad Systems Hardware Service Training (RFSW1030EN-R1)

FS “How To” Training (RFSW1185)

I Am Lenovo Culture & Branding(RFSW1200)

Lenovo Idea Systems Hardware Service Training (RFSW1020EN-R1)

Lenovo Idea Systems Service Training Basics (RFSW1010EN-R1)

IBM Certifications

IBMRTD07 Notebook Exam

IBMRDD07 Desktop Exam

IBM Service Delivery Overview Exam

IBM Customer Satisfaction – Business Conduct 2009

Sony Certifications

Intro to Sony Service & LCD TV Basics

Sony TV BX300 Panel Replacement

Sony TV Software Updates

Service Excellence 2010

Dell Certifications

Foundations 2010 Portables Certification (ID 2003) - Dell Certified Systems Expert (DCSE)

DCSE Customer Induced Damage (English Spanish Portuguese) - Acknowledgement (Cert ID: 3053) - Dell Certified Systems Expert (DCSE)

DCSE Microsoft Windows 8 - English / Deutsch (Cert ID : 3086) - Dell Certified Systems Expert (DCSE)

DCSE OnSite Troubleshooting (Cert ID : 3028) - Dell Certified Systems Expert (DCSE)

Foundation 2010 Desktops Certification (DCSE Cert ID 3016) - Dell Certified Systems Expert (DCSE)

Cisco Certifications

CCNA Exploration: Network Fundamentals